trust deficit
Google Reviews for Your Spokane, WA Business
A business in Spokane with 47 reviews beats a business with 12, every time. Your review count and rating directly determine whether customers call you or your competitor.
1,000 (Dental)
Highest Avg Reviews
100 (Pool Services)
Lowest Avg Reviews
318 avg
Review Benchmark
229,000
Population
What is google reviews and why does it matter in Spokane?
Google Reviews is the process of optimizing your business to appear in the top positions for local searches in Spokane, Washington. With a population of 229,000, Spokane is a emerging market where strong local search positioning directly determines how many calls and customers your business receives.
Google Reviews Competition in Spokane
In Spokane, the review gap between winners and everyone else is substantial. Dental businesses in the top 5 average 1,000 reviews. Even in Pool Services, the leaders average 100. If your review count is below these benchmarks, you are losing the trust comparison before customers even visit your website.
Spokane Market by Industry
Service Area Businesses
| Industry | Businesses Running Ads | Avg Reviews (Top 5) | Competition |
|---|---|---|---|
| Plumbing | 8 | 750 | high |
| HVAC | 7 | 600 | high |
| Roofing | 6 | 450 | medium |
| Auto Repair | 10 | 550 | high |
| Landscaping | 7 | 300 | medium |
| Electrical | 12 | 320 | high |
| Tree Services | 9 | 250 | medium |
| Foundation Repair | 6 | 180 | medium |
| Water Damage / Restoration | 8 | 280 | high |
| Painting | 15 | 200 | high |
| Pool Services | 4 | 100 | low |
| Fencing & Decks | 10 | 150 | medium |
| Concrete & Hardscaping | 8 | 120 | medium |
| Junk Removal | 10 | 200 | high |
| Kitchen & Bath Remodeling | 13 | 250 | high |
| Pest Control | 10 | 350 | high |
Brick & Mortar
| Industry | Businesses Running Ads | Avg Reviews (Top 5) | Competition |
|---|---|---|---|
| Dental | 12 | 1,000 | high |
| General Dentistry | 25 | 420 | high |
| Orthodontists | 12 | 320 | high |
| Med Spas | 20 | 280 | high |
| Dermatology | 7 | 200 | medium |
| Physical Therapy | 18 | 150 | high |
| Chiropractors | 25 | 350 | high |
| Veterinary (General) | 15 | 400 | high |
| Veterinary (Emergency) | 5 | 220 | medium |
| Optometrists | 20 | 280 | high |
| Fertility Clinics | 3 | 100 | low |
| Hearing Aid Clinics | 8 | 150 | medium |
| Urgent Care | 12 | 300 | high |
Industry Insights for Spokane
Plumbing
Spokane's mix of older homes and new construction ensures a steady demand for both emergency repairs and system upgrades.
HVAC
The extreme temperature swings in Spokane, from hot summers to cold winters, drive consistent demand for efficient heating and cooling solutions.
Dental
A growing population and increasing health awareness contribute to a robust and competitive dental market in Spokane.
Roofing
Spokane's weather, including heavy snow and occasional hail, creates a consistent need for durable roofing solutions and timely repairs.
Auto Repair
As a car-centric city, Spokane maintains a strong demand for reliable auto repair and maintenance services across various vehicle types.
Landscaping
Spokane's distinct growing seasons and numerous residential properties fuel a steady market for both routine lawn care and comprehensive landscaping projects.
Electrical
Spokane's mix of older homes and new developments creates consistent demand for both repair and upgrade electrical services.
Tree Services
With diverse tree populations and seasonal weather, demand for professional tree removal, pruning, and health services remains steady in Spokane.
Foundation Repair
Spokane's varied soil conditions and older homes contribute to a consistent need for specialized foundation inspection and repair services.
Water Damage / Restoration
Given Spokane's climate with potential for heavy rains and snowmelt, rapid response and comprehensive restoration services are highly valued.
Painting
Both residential and commercial sectors in Spokane show strong demand for quality painting services, with an emphasis on curb appeal and property value.
Pool Services
While a niche market, Spokane's pool owners seek reliable, seasonal maintenance and repair to maximize their investment during warmer months.
Fencing & Decks
Homeowners in Spokane are actively investing in outdoor living spaces, driving demand for durable and aesthetically pleasing fencing and deck solutions.
Concrete & Hardscaping
From driveways to decorative patios, there's a steady market in Spokane for skilled concrete and hardscaping contractors who can deliver both function and style.
Junk Removal
With ongoing home renovations and decluttering trends, efficient and eco-conscious junk removal services are consistently in demand across Spokane.
Kitchen & Bath Remodeling
Spokane homeowners are increasingly investing in modernizing their kitchens and bathrooms, seeking contractors who offer both design expertise and quality craftsmanship.
Pest Control
Seasonal pest issues and a desire for preventative measures ensure a strong, consistent market for effective and reliable pest control services in Spokane.
General Dentistry
Many practices differentiate by offering comprehensive services like cosmetic dentistry and emergency care alongside general check-ups.
Orthodontists
Clinics often highlight advanced techniques like Invisalign and offer flexible payment plans to attract new patients.
Med Spas
The market is growing with new services, requiring businesses to constantly update offerings and emphasize client experience.
Dermatology
Clinics often balance medical dermatology with cosmetic procedures, catering to a wide range of patient needs.
Physical Therapy
Many clinics specialize in sports injuries or post-surgical rehabilitation, appealing to an active population.
Chiropractors
Practices often emphasize holistic wellness and offer a range of services beyond adjustments, such as massage therapy and nutritional advice.
Veterinary (General)
Pet owners prioritize compassionate care and comprehensive services, leading many clinics to focus on client education and preventative medicine.
Veterinary (Emergency)
The limited number of providers means a strong emphasis on 24/7 availability and advanced diagnostic capabilities is crucial.
Optometrists
Clinics often compete on eyewear selection, advanced diagnostic technology, and personalized patient care.
Fertility Clinics
Given the sensitive nature, clinics must build trust through high success rates, compassionate staff, and clear communication about treatment options.
Hearing Aid Clinics
The market benefits from offering free screenings and trials, alongside personalized fitting and ongoing support for new technologies.
Urgent Care
Convenience, short wait times, and broad insurance acceptance are key differentiators in this highly competitive sector.
The Spokane Market
Spokane is a growing mid-sized city in Eastern Washington, characterized by a relatively affordable cost of living, a strong healthcare sector, and distinct four-season weather, attracting new residents and supporting local service demand.
Who is advertising in Spokane right now
These businesses are actively spending on Google Ads in Spokane:
How We Fix This for Spokane Businesses
- Automated review requests
- Review reply system
- Competitor benchmarking
- Review velocity tracking
- Reputation monitoring
Top industries we serve in Spokane
general_dentistry, chiropractors, med_spas, optometrists, physical_therapy
Frequently Asked Questions
How many Google reviews does my Spokane business need?
It depends on your category and competition in Spokane. As a baseline, you need to match or exceed the review count of the businesses currently in the top 3 Maps positions for your main search terms. In most Spokane categories, that means 40 to 100 or more reviews with a 4.5 or higher average rating.
Is it okay to ask customers for reviews?
Yes. Google encourages businesses to ask satisfied customers for reviews. What you cannot do is offer incentives, buy reviews, or post fake ones. Our system sends a simple automated request after each completed job or appointment, making it easy for happy customers in Spokane to leave honest feedback.
How do reviews affect Google Maps ranking?
Reviews are one of the top three ranking factors for Google Maps. Both the quantity and quality of your reviews matter. A Spokane business with 80 reviews and a 4.7 rating will almost always outrank one with 15 reviews and a 4.9 rating. Google also looks at how recently reviews were posted and whether you respond to them.
What should I do about negative reviews?
Respond professionally and quickly. Acknowledge the issue, offer to resolve it offline, and keep your tone calm. One negative review among dozens of positive ones will not hurt your ranking. What hurts is ignoring reviews entirely. We set up reply templates for your Spokane business so every review gets a response.
Google Reviews in Nearby Cities
Other Services in Spokane, WA
Our Guarantee
If your visibility has not measurably improved by Day 90, we work for free until it does.
Research by Formula Won Labs. Market data based on analysis of local service businesses across 91 U.S. markets, 6 industry categories. Last updated March 2026.
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