We only ship candles that have completed a full twenty-one-day cure in our studio. If you order during a pour week, your candle ships at the end of the cure period, not when the order is placed. The estimated ship date is always shown at checkout.

The 10 oz jar burns approximately 55 hours. The 4 oz travel size burns approximately 25 hours. Both figures assume you follow the first-burn rule: let the wax pool reach the edges on the first burn before extinguishing. That prevents tunneling.

Yes, within 30 days of delivery if the candle has not been burned. We cover return shipping if the jar arrived damaged. For fragrance preference issues, we suggest starting with the sample set. We cannot guarantee a scent will work for every space.

Send back an empty 10 oz jar with a note including your order number. We pour a fresh candle in your jar at $28, which is $14 less than a new candle. You cover shipping to us; we cover shipping back.

Not currently. Wax candles often do not survive international transit heat variation well. We are looking at international shipping options for 2025.

We use fragrance oils, not essential oils. None of our fragrances contain eucalyptus, tea tree, or citrus compounds in concentrations considered harmful to cats or dogs. That said, burn in ventilated rooms and keep open flames out of reach of animals.