Yes. We take emergency calls seven days a week. Burst pipes, sewage backups, and loss-of-water situations are routed to our on-call tech. Call the main line and say it is an emergency. We aim to have someone at your door within two to four hours depending on your location within the service area.

We charge a $65 dispatch fee to come out and diagnose the problem. That fee is waived if you proceed with the repair. You pay for the work, not the visit.

Yes. All labor is warrantied for one year from the date of service. Parts carry the manufacturer warranty, which is typically one to five years depending on the product. If something we touched fails within the warranty period, we come back and make it right at no charge.

Weekend rates apply on Saturdays. After-hours emergency calls have a higher rate that we quote you over the phone before we dispatch. We never surprise you with the rate after the tech shows up.

Yes, for jobs over $1,000. We work with a third-party financing partner and can get you a decision in minutes over the phone. Ask when you call to book and we will walk you through the options before we schedule.

Yes. All our plumbers hold Oregon Journeyman or Master Plumber licenses. We carry general liability and workers compensation insurance. We can provide proof of insurance before any job if you need it for your landlord or property manager.

We serve Alberta Arts, Beaumont-Wilshire, Concordia, Cully, Hollywood, Irvington, Sabin, and Sullivan's Gulch. Our ZIP codes are 97211, 97212, 97213, 97214, 97215, 97218, 97220, and 97232. If you are just outside these boundaries, call us anyway. We take edge-of-coverage jobs on a case-by-case basis.